Just $43.00 per month per line (extensions are free)

Call us today to get started with Front Office 800-222-8170

Designed for Tax Offices by Tax Offices!

Front Office is a cloud-based VOIP phone system with specific features for tax offices both large and small.

Drawing on 25 years of experience working with tax offices, we design your Front Office to meet your unique needs. We build it, set it up, and tweak it until it works just the way you want.

Front Office integrates seamlessly with the TaxInfoline and our new TaxInfoNet app, so your clients can get the current status of Federal and State tax returns even bank products.

Pricing designed for tax offices. Tax offices are mostly seasonal and do not need all the phones they use in February and March the rest of the year.  Look at your current phone bill if you are paying more than $43 dollars a month for everything, including taxes and other fees,  we should talk.

Front Office is constantly evolving with the needs of our users. So don’t be shy, if you have an idea let us know, we are anxious to hear from you.

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Office Dashboard

Call Center Features

Auto Attendant, Conference Calls, Call Queuing and dozens of other features to meet your needs-and your clients.

Texting

Send and receive individual messages as well as group campaigns. Send documents as well.(Ask about Front Office Premium for more enhanced features)

Tax InfoLine integration

Integrated with Tax Infoline, clients can get the current status of their federal and state tax returns and/or bank products. Support for ATX, Crosslink, Drake, Jackson Hewitt, Taxwise, uTax and more.

CRM

CRM manage all clients communication, automatically log calls, texts and voicemails. CRM automatically creates new records for unknown callers.

Message Transcription

English and Spanish voicemail messages can be transcribed to text and emailed to you along with the recordings with translations if needed.

Professionally Recorded Greeting

Make a great impression with the very first call. Set the tone for a lasting relationship.

Hold Messages

Music or custom messages tailored for you with tax tips, IRS notifications and more.

Call Recording

Inbound and outbound calls can be automatically recorded, helping you eliminate Errors and Omissions claims.

Reports

Get up to the minute call details, including call volume, caller details, and call durations.

Schedule changes

Change your forwarding schedule over the web, and take advantage of our after-hours and weekend call handling.

Get Started

With just an internet connection, your support representative will be there to help you get set up and offer suggestions to improve the effectiveness of Front Office.

Coaching

Train new employees by listening in to calls with your clients. Whisper feature allows you to give advice and answers to employees without clients hearing.

I’m going bananas trying to figure all this out. I have QUESTIONS, aka Bananas, so I’ll just toss out a few of them…